What to do if a guest arrives with or develops COVID-19 symptoms

The following information has been prepared in accordance with UK Hospitality Guidelines.  

If a guest presents themselves with symptoms of Covid-19  or is asymptomatic they should:

  1. Stay at Home and immediately inform Dorset Holiday Cottages and the Housekeeper.

  2. Do NOT visit a Doctor, Pharmacy or Neighbour.

  3. If a guest has acute symptoms, has breathing difficulties, or their life is at potential risk they should contact the NHS Helpline immediately and seek medical advice.

  4. Guests should follow standard self-care methods. 

  5. All rubbish should be double-bagged and placed in a suitable outdoor bin for removal.

Emergency Contact Numbers:

  1. Dorset Holiday Cottages 07704524647

  2. Jane Ennals (Housekeeper) 07818404573

  3. GOV.UK: coronavirus - guidance and support www.gov.uk

  4. Use the NHS 111 Online Coronavirus Service

  5. Use NHS 111 if you cannot get online

Once the property is vacated post-infection, appropriate cleaning procedures will be followed, as per these guidelines.